Client Testimonials

42 testimonials found - Page 2 of 5
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We listed our family home for sale with a national brand real estate agency, as we believed that dealing with a network of agents (as it was sold to us) would enhance our chances of a premium sale price. The experience was nothing short of devastating! During the ensuing three-month period, Emma Smith and Andrew Hancock stayed in touch and were happy to provide advice along the way. In our mind, we realised that we had made a mistake not listing with Broadview Estate Agents.

The property did not sell with the national agency and Broadview Estate Agents gave us a second to none service and achieved an excellent sale price of $1,185,000 for a main road property. The most appealing thing about Emma and Andrew is their knowledge of the market and the fact that nothing is too much trouble for them. They do what they say and say what they do!

It was also really comforting to know that we were dealing with the principals of the business, that they were accountable to us at all times and we didn’t get passed off to junior staff.

Broadview Estate Agents is built on and will grow on referrals. We have found a real estate agent for life and while we have now moved to Wahroonga, we look forward to selling our investment properties with Broadview Estate Agents when the time comes.

We couldn’t recommend their services more highly.

Michael and Wendy McDiarmid, Carlingford

At the time that we were thinking of selling our investment property, Broadview Estate Agents was selling two houses on the same road as ours. We met Emma while she was handing out leaflets and we felt very confident about having Emma and Andrew trying to sell our house. They kept in constant contact and updated us weekly as to how many people were inspecting the property.

We achieved a very good sales result. Emma and Andrew are very professional and we would highly recommend them to anyone.

Paul & Michael Abood, Oatlands

Being first time sellers, we didn't really know what to expect. It's a daunting experience for anyone. Lucky for us, we discovered Broadview Estate Agents. We were definitely not around the corner, but that didn't bother them, or us. There was something different about them and they definitely stood out from other agents we had spoken to in the past.

Andrew and Emma were professional, personable and an absolute pleasure to meet. They made the selling process a breeze and we were shocked to see how fast our home sold. They kept us informed every step of the way and provided great advice along the way. We went to our first Open Home and we sold less than 24hrs later. What a winner! We think we took 100 photos of the SOLD sign!

Thank you again for selling our home at Camden South. We would highly recommend you to anyone who may be selling or buying in the future, and they should not hesitate if they live out of your area.

Congratulations to you both, you make a fantastic team and we wish you all the best for the future.

Joshua and Amy Noakes, Camden South

Living in a townhouse in Marsfield, one is always inundated with real estate agent promotions and results in your letterbox. Having dealt with many agents over the years, it’s very interesting that what most agents talk about in their literature, is completely at odds with the reality of their service.

We met Andrew and Emma of Broadview Estate Agents through an Open Home that they had undertaken in the next street. It was a breath of fresh air to find an agent that didn’t jump on us straight away and try to find out what we had to sell. They treated us with respect and were genuinely interested in finding us a property to purchase. What they didn’t know was that we were a vendor looking for an agent!

We listed our townhouse for sale during what became quite a tough selling period and Andrew and Emma never waivered in their commitment to us or their focus on the end result. There were many properties on the market in our street prior to ours being listed for sale and most of them were still there as we moved out.

Has their ever been an agent that delivers on everything that they promise? There is now! They had the answer to every question that we ever asked, were realistic in their price expectations, had an impressive knowledge of the market and should have charged us so much more based on the amount of work that they did for us. Quite simply, the consummate professionals and we wish them every success in the years ahead.

Iokepa and Kali Palea, Marsfield

Andrew Hancock had been giving us real estate advice well before we engaged Broadview Estate Agents to sell our investment property in December 2011. As soon as our tenants had moved out, Andrew and Emma promptly acted to assist us with how best to present our property. We were comforted in the knowledge that we could contact either Andrew or Emma to answer any of our concerns and when the property was under contract within just 3 weeks of it being on the market, we were ecstatic.

The proposed purchasers were unable to proceed, but owing to Andrew’s unrelenting negotiation skills, he secured a new buyer the next day that was prepared to pay a further $3,000. We were most impressed and grateful.

Broadview Estate Agents took care of every detail at all times and made us feel like they had our best interests at heart.

We wish Andrew and Emma continued success and would certainly recommend their agency as the real estate of choice to any of our family and friends.

Michael and Wendy McDiarmid, Carlingford

It was with a great deal of trepidation that I embarked on what I feared was going to be an intimidating and disheartening process - purchasing my first investment property.

I needn't have worried! I bumped into Emma and Andrew at one of the first open houses I visited...........and was extremely impressed by their professional and personal approach. The open house, the auction itself and the subsequent purchase were carried out in a down to earth and efficient manner. Nothing was too difficult for the Broadview Team.

Broadview now also manage the rental of my property and I certainly haven't been disappointed! The professional, prompt and friendly service I received during the the purchasing process has translated directly across to the management of my property.

I would recommend Broadview Estate Agents to anyone looking to buy, sell or rent out a property.

Emma Tan, Collaroy Plateau

Purchasing a property, especially as a first home buyer, is a stressful exercise and can be a very daunting and drawn-out process. Over the past many months I've interacted with a large number of agents and was exposed to a range of experiences, most of them best forgotten. Hence, it was a real pleasure to deal with Emma and Andrew, who, throughout the whole process demonstrated a very professional and friendly approach.

Understandably, their priority was to obtain the best result for the vendor and negotiation was challenging. However, they patiently answered all my questions, were willing to accommodate my requests to view the property on a number of occasions and kept me informed at all times.

My experience with Broadview Estate Agents has been a positive one and I'd certainly recommend them to others looking to sell or buy a property.

Susanne Meilenbrock, Marsfield

Hi Andrew,

Being aware of the successful sale by Broadview Estate Agents of the homes of two family members, I had no hesitation in requesting your firm to arrange the sale of my property on the Central Coast.

I was impressed by the professional, courteous and efficient manner in which you and Emma conducted yourselves. The advertising of the property was first class, as was your attention to detail. Even though you had to travel a long distance you were always punctual. I was thrilled with the successful sale of the property which took place following the second open day.

I would recommend your firm to anyone contemplating the sale of their property, assuring them they are in safe hands with Broadview Estate Agents.

I wish you much success in the future.

Gwen McAllister, Gorokan

Dear Andrew & Emma,

Just a short note to express our deep appreciation for your professional real estate service in securing a buyer for our townhouse in Marsfield.

After suffering the attempts of another agent to sell our property over a 4 months period and spending our time and money with no advice or result, you coming on the scene was most welcome.

Your valuable advice and efforts in gaining a buyer in under 2 weeks made a vast difference.

You presented well, at all times, to prospective buyers, kept us fully advised right up to settlement and achieved a good sale price for us in a less than favourable market.

May we say quite sincerely, "Well done" to both of you - we look forward to engaging your services again in the not too distant future and wish you every success in your ongoing endeavours as real estate agents.

Warwick and Virginia Trantum, Marsfield

Andrew Hancock and Emma Smith are dignified, honest and professional, and are a pleasure to deal with. They do not possess the 'done it a thousand times' quality of many real estate agents and are fresh and sincere. We have recently rented out a property through Broadview Estate Agents, and are very happy with the outcome. Andrew and Emma chose excellent tenants, offer great communication and are always quick to respond to any issues. Even our tenants said they are great agents to deal with.

When we eventually go to sell our investment property, Broadview will be at the top of our list.

Sonja and James Ginter, West Ryde

42 testimonials found - Page 2 of 5
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